Wednesday 24 August, 2011
Hi Bob and Nancy,
I received your incredibly beautiful and wonderful chimes today. I have purchased from you before and absolutely love the items I have received. Every thing is exceptional about your company: exemplary customer service, beautiful inventory and 100% complete customer satisfaction in every way.
I noticed you provided a refund to me for overage on shipping. You did not need to do that. I believe in shipping and "handling". You have over extended yourself in providing excellent secure packaging, rapid delivery and resolved every problem and more with whatever could go wrong with the shipping. I would gladly pay even more then you charge for that (remember I live in Hawaii).
I will continue to purchase items from you on Ebay. I would also like to visit your website and purchase items there. I will do that. You are wonderful and I hope at the end of each day you commend yourselves for your exceptional work.
Many blessings and warmest aloha,
Thursday 04 August, 2011
I ordered the Bloom Perch Green Glass Hummingbird feeder and the Art Nouveau Purple Hand Blown Glass Hummingbird Feeder. Both are absolutely beautiful and functional. My hummingbirds love them. Also, it was very evident that a lot of care was put into the packaging of the items. I will have no worries when I order again (and I will order again).
Wednesday 28 July, 2010
My hummingbird feeder was always covered in ant's until I received the Parasol Ant Moat. What a great product. My hummingbirds are back and fighting over the nectar. I wasted so much money on nectar until the Ant Moat arrived. Now my feeder is ant free, and my hummingbird's are happy! Thank you so much!
Top-Notch Blue Ribbon Service
Sunday 20 June, 2010
Wow!.....a company that keeps you advised of your order status to the point of shipping status. No detail was overlooked right down to the careful packaging. This is truly blue-ribbon service and very much appreciated by this customer. Thank you.
My new "I don't know what to buy them gifts"
Friday 14 May, 2010
Hi Nancy and Bob,
I just had to let you know that I love the Tree of Remembrance ball, as well as the oil lamp and heart, that I purchased. The detail and crafting is very nice. How excited I was that they arrived in perfect condition and when indicated on the order sheet. My friend was totally in awe this morning when I gave the ball to her (in memory of her brother).
When looking for the stands, I didn't look in the right spot and ordered the brass one but the 6" ball was way too heavy for that--I'll keep it for something else though. I'm having her decide how she'd like to hang hers and I'll reorder it after that.
Thanks for the vast selection you offer. I feel it was a great gift to give instead of flowers or fruit, as it will be ever-lasting. I'm actually giving out the information to many of my friends as a suggestion in the future should they need a special gift for someone.
Take care and may your business continue to thrive in this economy.